HPE VRG

Features HPE VRG

HPE MyRoom with Visual Remote Guidance (VRG) - Innovation for your remote customer service and training delivery.
HPE VRG connects most any mobile device / wearable (Android or iOS) securely to the enterprise through HPE MyRoom (SaaS Cloud).
HPE MyRoom is a collaboration and e-learning platform used for one to one, one to many, or many to many engagement (since 1999).Our website has the MyRoom (www.myroom.hpe.com) and VRG (www.myroom.hpe.com/vrg) documentation.Differentiators:• 1:1, 1:many, and many to many sessions• 256 AES encrypted from end to end; 1024 when proxied through MyRoom servers • For support, the end user can join a “waiting room” with others waiting for support.
Then the support agent can move them from the waiting room to a private room for 1 on 1 support• Use one application for support, training delivery, and collaboration• MyRoom desktop is available for Windows, Mac, and Linux.
• Mobile clients on Android or iOS• Supports h.265 on devices with GPU encoding